2.4 KiB
| title | weight | comment |
|---|---|---|
| Support | 40 | A place to collect details on where consortium members can turn to get support. |
The [Q02]({{% ref "/references/resources/projects/q02/" %}}) project is happy to assist with any questions about the consortium's digital infrastructure or related to research data management workflows. Please feel free to use the following channels, depending on the problems you are encountering.
DataLad resources
{{% include file="snippets/datalad/datalad-resources.md" %}}
Knowledge pool tips and tricks
To assist with common issues you may encounter while working with the [knowledge pooling tool]({{% ref "/references/services/knowledge-pooling/" %}}), we have compiled some [tips and common errors related to the pool]({{% ref "/support/pool-tips/" %}}).
Matrix
The [TRR379 matrix space]({{% ref "/references/services/matrix/" %}}) is an informal chat platform to connect with other consortium members, ask questions, and exchange information.
Office hours
TRR379-specific issues
There is an open office hour on research data management for TRR379 members to meet synchronously every other Monday at 13:00 CE(S)T. To join:
- Visit the RDM room in the [TRR379 matrix space]({{% ref "/references/services/matrix/" %}}) and click continue.
- The Jitsi meeting link is in the channel description (info icon {{% icon icon="circle-info" %}} in the top-right corner).
DataLad (and beyond)
{{% include file="snippets/datalad/office-hours.md" %}}
Hub issues
For specific problems and requests, opening a new issue in the appropriate repository on the [TRR379 Hub]({{% ref "/references/services/collaboration-platform/" %}}) is the best way to create a recorded history, particularly when lengthier discussions and/or multiple viewpoints might be necessary.
In particular, the all/status repository's issue tracker is a good place to report issues.
trr379@lists.fz-juelich.de is the consortium mailing list for any general or specific (e.g., admin-level and account-related) issues. It is monitored by a subset of members of the [Q02]({{% ref "/references/resources/projects/q02/" %}}) project team based at Forschungszentrum Jülich, led by Michael Hanke.